Legal

Cookie Policy

Last Updated: 14 February 2025

This policy explains how helvorens uses cookies and similar technologies on our website at helvorens.info. Cookies are small text files stored on your device that help websites remember information about your visit. They are widely used to make websites work efficiently and provide a better experience.

For privacy-related questions: [email protected]

What Are Cookies

A brief explanation

Cookies are small data files placed on your device when you visit a website. They allow the website to recognise your device on a return visit and remember certain information — like your preferences or whether you have already accepted our cookie notice.

Cookies do not give us access to your device or any personal information beyond what you share with us directly. You can control how cookies are handled through your browser settings and through the preference controls below.

Cookie Types

The cookies we use

Essential Cookies

Always Active

Required

These cookies are necessary for the website to function. They enable core features like the cookie consent notice and basic site navigation. They cannot be disabled.

Examples: cookie consent storage (localStorage), session management

Duration: Session or up to 12 months

Analytics Cookies

Optional

These cookies help us understand how visitors use our website — which pages are viewed, how long people stay, and where they come from. This information is collected in anonymised, aggregated form and is used only to improve our website.

Provider: Google Analytics

Duration: Up to 24 months

Marketing Cookies

Optional

These cookies may be set by our advertising partners to build a profile of your interests. They help us deliver relevant content and understand the effectiveness of our outreach. No personal health information is used for this purpose.

Providers: Google Ads, Meta (Facebook) Pixel

Duration: Up to 90 days

Preference Cookies

Optional

These cookies remember your settings and choices to personalise your experience on return visits — such as language preference or display settings.

Examples: language, display preferences

Duration: Up to 12 months

Your Preferences

Manage your cookie settings

You can adjust your cookie preferences at any time using the controls below. Your choices will be saved to this browser and device.

Your cookie preferences have been saved.

Third-Party Cookies

External services

When you consent to optional cookies, some may be set by third-party services we use. These include:

Google Analytics — website usage analytics. Google's privacy policy applies.
Google Maps — embedded map on our homepage. Google's privacy policy applies.
Meta (Facebook) Pixel — advertising measurement if marketing cookies are accepted.

Cookie Duration

Session vs persistent cookies

Cookies on our website fall into two duration categories:

Session cookies — deleted automatically when you close your browser. Used for temporary site functions.
Persistent cookies — remain on your device until their expiry date or until you delete them. Durations range from 30 days to 24 months depending on the cookie type.

Browser Settings

Managing cookies in your browser

You can also manage or delete cookies directly through your browser settings. Select your browser below for guidance.

Google Chrome

Go to Settings → Privacy and security → Cookies and other site data. Here you can block all cookies, allow only first-party cookies, or delete existing cookies. You can also set exceptions for specific sites.

Mozilla Firefox

Go to Settings → Privacy & Security → Cookies and Site Data. You can choose Standard, Strict, or Custom enhanced tracking protection. To delete cookies, click "Clear Data".

Apple Safari

Go to Preferences → Privacy. You can block all cookies or prevent cross-site tracking. To delete existing cookies, click "Manage Website Data". On iOS, go to Settings → Safari → Privacy & Security.

Microsoft Edge

Go to Settings → Privacy, search, and services → Cookies and site permissions. Choose Basic, Balanced, or Strict tracking prevention. To delete cookies, go to "Clear browsing data".

Note: Disabling all cookies may affect website functionality. Essential features may not work correctly if cookies are entirely blocked.

Your Rights

Control over your data

You have the right to withdraw your cookie consent at any time by adjusting the toggles above or changing your browser settings. Withdrawing consent for optional cookies will not affect any processing that took place before the withdrawal.

For questions about your rights under Thailand's PDPA, or to submit a data request, contact us at [email protected]. Full details are in our Privacy Policy.